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Presentations of the mostly asked-for administrative procedures are put on the Internet
5 October 2008 – Since now on, any citizen of Belarus using the Internet has an opportunity without leaving home to find out where to apply for one or another permit or certificate, which documents to submit, and what expenses to cover. Web presentations of certain administrative procedures, mostly asked for by Belarus’ citizens with state administrative bodies, were made public for the first time on 3 October in Kirovsk (Mogilev region) during a workshop “Positive practice of administrative procedures regulation in Belarus” arranged by the UNDP project.
The work on visualization of administrative procedures is performed within the UNDP project “Promoting the Administrative Procedures Reform in Belarus” in partnership with the Academy of Management under the President of Belarus, and the National Center of Legislation and Legal Research of the Republic of Belarus (NCLLR) as the coordinating agency. Presentations of the most vital and asked–for administrative procedures are available in Russian on the NCLLR website http://ncpi.gov.by/ncla/debur/help.shtml or http://www.center.gov.by/debur/ in section “Help to Citizens”.
According to Aleksandra Nevmerzhitskaya, head of the students’ science and research laboratory of the S&R Institute of State Management Theory and Practice of the Academy of Management, the conversion of normative acts provisions into the format of presentations leads to simplification of the perception of an administrative procedure by citizens with no legal education, thus saving time, energy and means spent by public officials on consultations.
Today, the total list of administrative procedures for citizens includes 574 procedures. Some of them are quite difficult to carry out, so the website visitors have an opportunity to write in an interactive window, which administrative procedures require a more detailed explanation for them.
In addition to visualization of administrative procedures, the Kirovsk workshop participants discussed perspectives of development of the national legislation on administrative procedures, reviewed the foreign and national experience in introducing the “one window” principle, and considered the ways to solve the related problems with local administrative bodies.
For detailed information please contact the Project Scientific Advisor Aleh Beliachyts at (+375 44) 773 00 34, or the UNDP Communication Associate Vladislav Khilkevich at (+375 17) 227 38 17.
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